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VoLTE Troubleshooting Guide

Master end-to-end VoLTE diagnostics. SIP/IMS call flow, codec negotiation, QCI 1 bearer, MOS scoring and failure scenarios in a single reference document.

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What you will get

01
Complete SIP/IMS Call Flow

INVITE, 100 Trying, 183 Session Progress, 180 Ringing, 200 OK, ACK, BYE with diagrams.

02
Codec Negotiation

AMR-NB, AMR-WB, EVS: SDP parameters, bandwidth, quality and interoperability.

03
Dedicated QCI 1 Bearer

Creation, maintenance and release of the dedicated VoLTE GBR bearer. Bearer drop diagnostics.

04
MOS Scoring

MOS calculation methodology, quality thresholds, correlation with jitter, latency and packet loss.

05
Failure Scenarios

Call setup failure, mid-call drop, SRVCC fallback, handover failure with decision trees.

06
VoLTE Field Checklist

Pre-audit and post-audit verification list for VoLTE drive test campaigns.

07
SIP Response Codes

Complete reference of SIP response codes (4xx, 5xx, 6xx) with descriptions and actions.

08
SRVCC Fallback Diagrams

CSFB and eSRVCC fallback flows with timing and failure points.

Free preview

  • SIP INVITE flow: Complete MO call setup diagram with inter-message timing
  • QCI 1 Bearer Setup: NAS Activate Dedicated Bearer sequence with key IEs
  • MOS Scoring: POLQA formula, good/acceptable/poor quality thresholds

The full PDF contains 50+ pages of structured reference.

Who should buy this guide?

📡
VoLTE Engineers

Field reference for diagnosing VoLTE call issues in real time.

💻
Operator QoS Teams

Triage procedures for voice KPIs and subscriber complaints.

🎓
Telecom Consultants

VoLTE audit support for operator and vendor engagements.

Frequently Asked Questions

What does this VoLTE troubleshooting guide contain?
It covers the complete SIP/IMS call flow (INVITE, 100 Trying, 183 Session Progress, 200 OK, BYE), codec negotiation (AMR-WB, EVS), dedicated QCI 1 bearer configuration, MOS scoring methodology, and the most common failure scenarios with diagnostic decision trees.
Is this guide useful without HiCellTek?
Yes. The troubleshooting procedures, SIP flow diagrams and QCI references apply to any VoLTE diagnostic tool. However, the practical examples are optimized for use with the HiCellTek VoLTE QoE module.
What is the format and how do I receive it?
The guide is a high-quality PDF optimized for A4 printing and tablet viewing. You receive it by email immediately after payment via Stripe. No subscription required.
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