HiCellTek HiCellTek
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Enterprise Β· 10+ devices

Deploy HiCellTek across your organization

Six operational pillars built for Tier-1 operators, regulators, large integrators and vendors. Governance, security, deployment, procurement, support and services at operator grade.

Starting at ~€80,000/year for 10 devices. Onboarding, training, 4h 24/7 SLA and dedicated account manager included. Multi-year discounts (5 to 15 %). Regional pricing Africa / MENA.

πŸ‡ͺπŸ‡Ί French company. Paris πŸ” RSA-2048 device-bound licensing πŸ“‘ 3GPP Release 17 πŸ›‘οΈ GDPR + DPA + SCC ⏱️ 4h SLA 24/7/365 🌍 Data residency EU / MENA

The 6 pillars of operational infrastructure

Beyond features, Enterprise answers the six organizational needs every RF team in a Tier-1 operator or large integrator encounters. Each pillar is a chapter of your deployment.

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1. Governance & identity

Your IT provisions and deprovisions automatically. Your internal audits have traces.

  • βœ“ SSO SAML 2.0 + OIDC. Azure AD, Okta, Keycloak integration
  • βœ“ SCIM provisioning, automatic creation and deactivation
  • βœ“ Granular RBAC, organization, team, project, role
  • βœ“ Exportable audit logs, who did what, when, on which device
  • βœ“ Retention policy configurable (30d / 90d / 1yr / custom)
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2. Security & compliance

You pass your security review with a ready-made checklist.

  • βœ“ Configurable data residency. EU / MENA, per-project
  • βœ“ DPA + SCC. GDPR ready, ready to sign
  • βœ“ Annual pen-test report available on request
  • βœ“ SOC2 roadmap shared
  • βœ“ IP allowlist on the licensing cloud
  • βœ“ Customer-managed keys for HLOG (option)
  • βœ“ TLS 1.3 transport + XChaCha20-Poly1305 at rest

Download the Security Overview (PDF) β†’

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3. Deployment & operations

You start in 2 weeks, not 6 months.

  • βœ“ Unlimited Desktop Analyzer seats for the organization
  • βœ“ HiCellTek Fleet Kit option (master tablet + 6 Qualcomm phones)
  • βœ“ Guided deployment remote or on-site
  • βœ“ Private cloud licensing (option)
  • βœ“ Custom domain for the workspace
  • βœ“ Documented device rotation and recovery procedure
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4. Procurement & contract

Your procurement team signs without rewriting 30 clauses.

  • βœ“ Purchase orders accepted
  • βœ“ Payment terms Net-30 / Net-60
  • βœ“ Multi-year contracts (5 to 15 % discounts)
  • βœ“ Framework agreements possible
  • βœ“ Vendor onboarding, security / procurement questionnaire support
  • βœ“ Regional pricing Africa / MENA (aligned with local budgets)
  • βœ“ Customizable invoicing (cost center, PO reference, multi-currency)
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5. Support & SLA

National campaign blocked at 2 AM: you have a number that answers.

  • βœ“ 4h 24/7/365 SLA on critical incidents
  • βœ“ Uptime SLA signed on cloud components
  • βœ“ Named dedicated account manager
  • βœ“ Private Slack / Teams channel with the HiCellTek team
  • βœ“ Quarterly business reviews
  • βœ“ Priority access to 3GPP betas and new modules
  • βœ“ Multilingual support (EN, FR, AR, ES)
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6. Services & training

Your teams don't fumble around. Operational in 4 weeks.

  • βœ“ Enterprise onboarding program, needs audit, architecture, pilot, validation
  • βœ“ On-site or remote training, technicians, engineers, managers
  • βœ“ Custom reporting adapted to your internal KPIs
  • βœ“ NOC / SOC / OSS / data lake integration
  • βœ“ Documentation delivered (runbooks, playbooks, evidence pack templates)
  • βœ“ Fleet field ops support for national campaigns

From demo to production

A typical Enterprise deployment follows 6 steps, each driven by your dedicated account manager.

STEP 1 Β· WEEK 0

Discovery

30-min discovery call: devices, use cases, operational constraints, security environment, timeline.

STEP 2 Β· WEEK 1

Demo & needs audit

60-min structured demo on your real scenario. Needs audit. Architecture review with your technical team.

STEP 3 Β· WEEK 2

Proposal & security review

Commercial proposal with 3 options (10 / 25 / 50 seats). Security Overview shared. Response to your Security Team's questionnaire.

STEP 4 Β· WEEK 3

Procurement & contract

DPA + SCC signed. PO issued. Multi-year contract executed. Account manager named.

STEP 5 Β· WEEKS 4 to 6

Onboarding & training

Guided deployment remote or on-site. SSO / SCIM / RBAC configuration. Training for technicians, engineers and managers. Runbooks delivered.

STEP 6 Β· ONGOING

Production & QBR

Live production. Private Slack channel active. 4h 24/7 SLA. Quarterly business reviews to track adoption, identify upsell and align roadmap.

Lead Magnet Β· PDF

Enterprise Datasheet

Executive summary of the 6 pillars, positioning, use cases by target (operator / integrator / regulator / vendor), deployment examples, key contractual elements. 2 A4 pages, shareable internally.

  • βœ“ Summary of the 6 operational pillars
  • βœ“ Deployment examples by customer type
  • βœ“ Key contractual elements (SLA, DPA, procurement)
  • βœ“ Sales contacts by region

Download the datasheet

We respect your privacy. No spam.

Lead Magnet Β· PDF

Security Overview

Complete checklist for your Security Team: SSO / SCIM / RBAC, encryption, DPA + SCC, data residency, SOC2 roadmap, pen-test, IP allowlist, customer-managed keys, incident response. The document to attach to your vendor questionnaire.

  • βœ“ Threat model and associated controls
  • βœ“ Subprocessor list + data location
  • βœ“ Key management policy (KMS / BYOK)
  • βœ“ Incident response procedure + RPO/RTO
  • βœ“ Audit logs and export formats

Download the Security Overview

Book an Enterprise demo

60-min structured demo tailored to your real use case. Our team prepares a field scenario on your profile before the call.

Our team comes back to you within 24 business hours with a slot and a demo agenda.

Enterprise FAQ

What's the real price of an Enterprise deployment?

Starting at ~€80,000/year for 10 devices, with onboarding, training, 4h 24/7 SLA and dedicated account manager included. Multi-year discounts from 5 to 15 %. Regional pricing for Africa and the Middle East. A precise quote is issued after the discovery call, based on device count, services, contract duration and region.

How long does deployment take?

A typical Enterprise deployment follows 6 steps over 4 to 6 weeks: discovery (W0), demo and needs audit (W1), proposal and security review (W2), procurement (W3), onboarding and training (W4 to W6), then ongoing production. Urgent deployments can be accelerated to 2 weeks if your procurement process allows it.

Do you accept purchase orders and Net-30 / Net-60 terms?

Yes, on the Enterprise plan. We accept purchase orders, Net-30 and Net-60 terms, multi-year contracts and framework agreements. We also respond to security questionnaires and vendor onboarding processes.

Where is the data hosted?

Default hosting is in Europe (EU). For Enterprise customers, data residency is configurable (EU or MENA) and can be set per project. A private cloud option is available for the strictest requirements. The Security Overview details the architecture and subprocessors.

Is HiCellTek SOC2 certified?

A SOC2 Type II roadmap is in progress and shared with Enterprise customers on request. In the meantime, we provide an annual pen-test report, a GDPR-compliant DPA and SCCs, and a complete Security Overview with threat model, KMS policy and incident response procedure.

Do you offer regional pricing?

Yes. Regional pricing aligned with local budgets is available for Africa and the Middle East as part of the Enterprise plan. Contact our sales team for a custom quote.

Do you provide the smartphones?

As an option, yes. The HiCellTek Fleet Kit (1 master tablet + 6 preconfigured Qualcomm smartphones) is available as an option included in Enterprise. Root is performed on the kit devices. For customer devices, root remains the customer's responsibility.

What SLA do you guarantee?

4h 24/7/365 SLA on critical incidents (blocked production, capture loss, data corruption). Uptime SLA signed on cloud components (licensing, sync). Details and service credits in case of breach are contracted in the Enterprise MSA.

Can I integrate HiCellTek with my NOC / SOC / OSS?

Yes. Integration with your NOC, SOC, OSS or data lake is included in the Enterprise onboarding program. The public REST API enables custom integrations. HLOG, QMDL and CSV exports are compatible with standard post-processing workflows.

Let's talk about your deployment

A 30-min discovery call, no commitment, to understand your operational needs and propose a tailored deployment scenario.